Terms of service

Summary

This summary is for orientation; the sections below govern. Nothing in it contradicts them.

• 18+ only. You confirm your age; we do not currently verify it documentarily.
• Your content is yours. We claim no ownership of what you generate, and do not train on it.
• Consent is required for any real person’s voice or likeness.
• No payments are being taken — paid plans are arranged directly.
• No uptime guarantee is offered at this stage.

Eligibility

You must be at least 18 years old, and at least the age of majority where you live, to use this service. By creating an account you confirm that you meet that requirement.

You must also have the legal capacity to enter this agreement, and must not be barred from receiving the service under the laws that apply to you. Adult content is restricted or prohibited in some jurisdictions; determining your own position is your responsibility.

Your account

You are responsible for activity under your account and for keeping your credentials secure. API keys are secrets: a key is shown once at creation and stored only as a hash, so it cannot be recovered — if you lose it, revoke it and issue another.

Do not share keys outside your organisation. If you believe a key is compromised, revoke it immediately and tell us.

Content and ownership

What you make is yours

You retain ownership of the characters, voices, audio, images and video you generate. You may use them commercially, including selling content produced with them, subject to the acceptable use policy and to holding the rights in anything you supplied as input.

What we claim

A limited licence to store, process and transmit your content for the sole purpose of operating the service for you. Nothing wider. Specifically, we do not claim the right to use your content to train models, to publish it, or to license it to anyone else.

What you warrant

That you hold the rights in whatever you upload — in particular that a voice reference clip is your own voice, or one you have documented, revocable permission to reproduce.

Acceptable use

Your use is governed by the acceptable use policy, which forms part of these terms. Because the underlying models apply no content filter, that policy — rather than a technical control — defines the limits, and breaching it has real consequences. The content policy applies the same rules category by category.

Two prohibitions admit no exception: sexual content involving minors, and depiction of a real person without their documented consent. Either results in immediate termination and, where applicable, referral to law enforcement.

Payment

The free tier is provided at no charge and carries the limits published on the pricing page. Because no payments are being taken, there is currently nothing to refund; a refund policy will be published alongside a payment processor rather than promised in advance of one.

Usage above your plan’s allowance is refused rather than billed. You will not receive an unexpected invoice from us, because we cannot currently send one.

Availability

The service is provided as-is. No uptime guarantee or service level agreement is offered at this stage, and we are not going to publish a number we cannot yet stand behind. Live service status is at /status.

Individual capabilities may degrade rather than fail — if the cloned-voice engine is unavailable, synthesis falls back to a preset voice. Some capabilities are explicitly incomplete and are marked as such where they appear.

Enterprise customers may agree availability terms contractually; see Enterprise.

Termination

You may close your account at any time. Doing so erases it: your records are removed and the files you own are unlinked, as set out in the privacy policy. Records we are legally required to retain are the exception.

We may suspend or terminate an account for breach of these terms or the acceptable use policy. Except for the absolute prohibitions, we will normally suspend and ask for an explanation before terminating, and you can ask a person to review the decision.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits, or loss of data. Our aggregate liability is limited to the amount you paid us in the twelve months preceding the claim — which, while no payments are being taken, may be nothing.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

You are responsible for the content you generate and for your compliance with the laws that apply to you and your users — including age assurance and content moderation for your own end users, which this platform does not perform on your behalf.

Changes

We may update these terms. Material changes will be notified to account holders before they take effect. Continuing to use the service after that constitutes acceptance; if you do not accept, close your account.

These terms incorporate the acceptable use policy and the content policy, and sit alongside the privacy policy and the age verification statement.